Since 1983, we’ve held our annual Symposium so our clients can review new market research, network with peers, discuss recent industry developments, and share best practices. Our main goal is for all attendees to return to their bank with several ideas for improved performance and profitability. We accomplish this by setting a diverse agenda of topics:
- Trends in retail banking – from cross-sell to customer experience, we review the latest industry information.
- Benchmarking – we compile client results from the previous year to develop performance averages for comparisons.
- Client presentations – clients share actual results and best practices within a wide range of topics.
- Industry expert presentations – keynote speakers discuss topics that are top of mind with clients.
- Superior execution – we focus on how you can increase performance by refining existing practices in marketing, NSF strategy, debit card, bill payment, training, and Tell-A-Friend participation.
We also hold a yearly Executive Symposium for Senior Executives, Presidents, and CEOs of HPC banks. It’s a chance to network and learn about the challenges and successes your fellow executives have faced.
